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Questions and answers

Answers for trade buyers and for shoppers. If your question is not here, send it to us.

For trade buyers

Which delivery terms do you offer?

FCA Lyaskovets, Bulgaria, or FCA the container terminal in Varna or Burgas. We agree the details with each partner.

Are your products HALAL certified?

Yes. Halal Bulgaria certifies our coated and non-coated crispy wafers and our Ropotamo sponge cakes to OIC/SMIIC 1:2019. Certificate No. 0619-5140-CIV-004 is valid until 1 December 2026 and is renewed every year.

See the certificate details

Are any of your products organic?

Yes. Part of our range is EU certified organic. The certificate is available upon request.

See our certificates

How are your products packed?

Every product page lists the net weight, pieces per box and boxes per pallet. The product range also has a table view with all products side by side.

Open the product data table

Do you have export packs?

Many of our products have packs with English text. Tell us which products you need and for which market.

What is the shelf life?

12 months for Fliters Gluten Free. For other products, ask us and we will send the specification.

Is there a minimum order?

Minimum order, lead time and payment terms are agreed with each partner. Send us an inquiry with the products and quantities you have in mind.

Do you have a catalog?

Yes. The 2025 catalog is in English and Bulgarian: 4 pages, PDF, 1.9 MB.

See the catalog

About our products

Which of your wafers are gluten-free?

Fliters Gluten Free: the crispy 30 g wafer and the 40 g wafer coated in dark chocolate.

See the gluten-free wafers

Are Fliters Gluten Free wafers vegan?

Yes. The packs are labeled gluten-free and vegan, with no added sugar and no palm oil.

Where can I find the ingredients and allergens?

They are printed on every pack. We also send product specifications with ingredients and nutrition information on request.

Talk to us about your market

Let us help you bring wafers made with quality, traditional ingredients to your market. Tell us which products interest you most, and we will gladly contact you to discuss collaboration options and export prices.